GDPR

Dear client, business partner and website visitor,


We would like to inform you about the way our company works with your personal data. We value your privacy and have therefore taken appropriate technical and organizational measures to protect your personal data.
From the Regulation of the European Parliament and the Council (EU) 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data (hereinafter "GDPR") and Act No. 18/2018 Coll. on the protection of personal data and on the amendment and addition of certain laws, we are obliged to be transparent when processing your personal data.
The operator, SITEL sro, Zemplínska 6, 040 01 Košice, ID: 31668305, processes personal data for various purposes in connection with its activities. The processing of personal data can be based on various legal bases, which we inform you about in the individual purposes of personal data processing (below in the text).
The operator has appointed a responsible person to oversee the protection of personal data. The duties of the responsible person according to the GDPR are carried out by the external consulting company Top Privacy s.r.o., and the responsible person may, according to Article 38 par. 4 contact at the e-mail address: responsible [email protected].


In the next section, you will find the names of information systems, which are divided according to the purposes of personal data processing, each of them, when clicked, contains detailed information according to Article 13 and 14 of the GDPR, which will explain in detail why and how we process your personal data.

Purposes of personal data processing

The operator processes personal data of clients, business partners and website visitors in the following information systems:

  1. CAMERA SYSTEM – technology monitoring,

  2. RECORDS OF BUSINESS PARTNERS,

  3. VISIT BOOK,

  4. COOKIES.

Last but not least, we would like to inform you about your rights when processing personal data.

Rights of data subjects:

  • The affected person has the right to access his data . Based on the request of the person concerned, the operator will issue a confirmation on whether the personal data of the person concerned are being processed. If the operator processes this personal data, it will issue a copy of this personal data based on the request of the person concerned. If the person concerned requests information in the form of electronic means, it will be provided to him in a commonly used electronic form, namely in the form of e-mail, unless he expressly requests another method of provision.

  • The affected person has the right to correct personal data if the operator records incorrect personal data about him. At the same time, the person concerned has the right to supplement incomplete personal data . The operator will correct or supplement personal data without undue delay after the person concerned requests it.

  • The person concerned has the right to erasure (right to be forgotten) of personal data concerning him, provided that:

  1. personal data are no longer necessary for the purposes for which they were obtained or otherwise processed;

  2. the person concerned revokes the consent on the basis of which the processing is carried out,

  3. the person concerned objects to the processing of personal data,

  4. personal data were processed illegally,

  5. the reason for erasure is the fulfillment of the obligation of the law, special regulation or international treaty to which the Slovak Republic is bound, or

  6. personal data was obtained in connection with the offer of information society services to a person under the age of 16.

The affected person will not have the right to delete personal data, provided that their processing is necessary:

  1. to exercise the right to freedom of expression and information;

  2. to fulfill an obligation according to the law, a special regulation or an international treaty to which the Slovak Republic is bound, or to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the operator,

  3. for reasons of public interest in the field of public health,

  4. for the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes, if it is likely that the right to erasure will make it impossible or seriously difficult to achieve the goals of such processing, or

  5. to demonstrate, exercise or defend legal claims.

The operator shall delete the personal data of the affected persons upon request, without undue delay after evaluating the request of the affected person as reasonable.

  • The person concerned has the right to limit the processing of personal data, if:

  1. challenges the correctness of personal data with an objection according to this article, during the period allowing the operator to verify the correctness of personal data;

  2. processing is illegal and the affected person requests restriction of their use instead of erasure of personal data;

  3. the operator no longer needs the personal data for processing purposes, but the data subject needs them to prove, exercise or defend legal claims;

  4. the affected person objected to the processing of personal data on the basis of the legitimate claim of the operator, until it is verified whether the legitimate reasons on the part of the operator prevail over the legitimate reasons of the affected person.

If the person concerned requests the restriction of the processing of his personal data, the operator will not carry out any processing operations with the affected data, except storage, without the consent of the person concerned.

The affected person will be informed by the operator if the restriction on the processing of this data is lifted.

  • The person concerned has the right to portability of personal data, which means obtaining personal data that he has provided to the operator, while he has the right to transfer this data to another operator in a commonly used and machine-readable format, provided that the personal data was obtained on the basis of the consent of the person concerned or on the basis of contracts and their processing takes place in the form of automated means.

  • The person concerned has the right to object to the processing of his personal data at any time for reasons related to his specific situation. The person concerned can object to the processing of his personal data on the basis of:

  1. the legal title of the performance of tasks carried out in the public interest or in the exercise of public authority, or from the legal title of the legitimate interest of the operator,

  2. processing personal data for direct marketing purposes,

  3. processing for the purposes of scientific or historical research or for statistical purposes.

If the person concerned objects to the processing of personal data for the purposes of direct marketing, the operator cannot further process their personal data.

The operator will assess the received objection in a reasonable time. The operator may not continue to process personal data if he does not demonstrate the necessary legitimate interests in processing personal data that outweigh the rights or interests of the person concerned, or grounds for asserting a legal claim.

  • The affected person has the right to the ineffectiveness of automated individual decision-making, including profiling, if the operator processes personal data by profiling or in a similar way based on automated individual decision-making.

  • The person concerned has the right to withdraw his consent to the processing of personal data at any time, as long as the processing of personal data was based on this legal basis. The affected person revokes his consent in the manner indicated in the consent itself or in this information, if there is no such information, he revokes the consent by contacting the operator with his request in any chosen way. The operator's contact details are listed above. The legality of the processing of personal data prior to the withdrawal of consent based on the consent granted is not affected by its withdrawal.

  • The affected person has the right to file a complaint / motion to initiate proceedings to the supervisory authority - the Office for Personal Data Protection of the Slovak Republic with registered office Hraničná 4826/12, 820 07 Bratislava – Ružinov tel. number: +421 /2/ 3231 3214; mail: [email protected], https://dataprotection.gov.sk, if it believes that its rights in the area of personal data protection have been violated. In the case of submission of the proposal in electronic form, it is necessary that it fulfills the requirements according to § 19 par. 1 of Act no. 71/1967 Coll. on administrative procedure (correct order).

The affected person can contact the operator with their comments and requests regarding the processing of personal data in writing or by electronic means using the contact details listed at the beginning of the text.